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Alibaba.Com Trade Assurance Policy Lawsuit
You may have grounds for legal action.
Contact us for a free case review to assess potential grounds for a class action lawsuit.
SE HABLA ESPANOL.
If you purchased a product on Alibaba.com and that product failed to arrive or failed to clear U.S. Customs resulting in additional costs, you may have a claim. Jacob Flint has represented clients in consumer fraud and class action lawsuits based on fraud and/or misrepresentation.
Alibaba.com is a multinational company providing e-commerce sales services. Alibaba.com expressly represents to consumers that its Trade Assurance policy will protect consumers by providing refunds and compensation for any issues related to the purchase of products on Alibaba.com.
Many consumers who purchased products on Alibaba.com have complained that the products failed to arrive or failed to clear U.S. Customs, resulting in additional costs to consumers.
When consumers submitted requests for refunds and/or compensation under Alibaba.com’s Trade Assurance policy, Alibaba.com failed to provide refunds and compensation for issues covered by the plain terms of its Trade Assurance policy, including products that failed to arrive and failed to clear U.S. Customs, resulting in additional costs to consumers.
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